The following represent a sampling of the literature that was reviewed for each of the applicable topic areas. In addition, numerous academic papers and articles from leading journals were also referenced.

ON HIGHER-PERFORMING, AGILE, LEARNING ORGANIZATIONS

Ackoff, Russell L., Creating the Corporate Future, Wiley,

Collins, Porras, Built to Last, Harper Business,

Gibson, Rethinking the Future Bealey Publishing,

Goldman, Nagel, Preiss, Agile Competitors and Virtual Organizations, Van Nostrand Reinhold,

Hackman, Oldham, Work Redesign, Addison-Wesley,

Handy, Charles, The Age of Unreason Harvard Business School Press,

Hendry, Johnson, Newton, Strategic Thinking, Wiley,

Mcgill, Slocum, The Smarter Organization, Wiley,

Peters, Tom, Thriving on Chaos, Knopf,

Quinn, James Brian, Intelligent Enterprise, Free Press,

Senge, Peter, The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday, Slaughter, Richard A The Foresight Principle,

ON THE FIVE GENERIC ‘STRATEGIC CHALLENGES’

Abell, Derek F., Managing with Dual Strategies, The Free press,

Hamel Prahald, Competing for the Future, Harvard Business School Press,

Heene, Competence-Based Competition, John Wiley & Sons, Mintzberg, Henry The Rise and Fall of Strategic Planning, Free Press, Porter, Michael E., Competitive Advantage, Free Press,

Treacy, Wiersema, Discipline of Market Leaders, Addison-Wesley,

ON THE THREE ‘ESSENTIAL CAPABILITIES’ FOR EACH CHALLENGE

Cushman, King, Communication and High-speed Management, State University of New York Press, Hamel, Heene, Competence-Based Competition, John Wiley & Sons,

Stalk, Evans, Shulman, Competing on Capabilities, Harvard Business Review, March-April,

Walton, Sam Made In America, Doubleday,

ON THE POWER OF THE OPTIMIZER FRAMEWORK

Davis, Stanley M., Future Perfect, Addison-Wesley,

Ghoshal, Bartlett, The Individual Organization, Harper business,

Jaques, Clement, Executive Leadership, Cason Hall,

Kou zes, Posner, The Leadership Challenge, Jossey-Bass,

Kotter, John P., A Force for Change, Free Press,

ON FEEDBACK, COLLECTING, PROCESSING, SELECTING GROUPS and SAMPLE SIZES

Bryman A, Research Methods and Organization Studies, Routledge,

Gergen, Kenneth J., Toward transformation in Social Knowledge, sage,

Guba, Egon G The Paradigm Dialog, Sage,

Krueger, Richard A., Focus Groups, Sage,

Miles, Huberman, Qualitative Data Analysis, Sage,

Nadler, David A, Feedback and Organizational Development, Addison-Wesley,

Naumann, Giel, Customer Satisfaction Measurement and Management, Thomson Executive Press,

ON UNDERSTANDING THE STRATEGY OF THE ORGANIZER INQUIRY

Howard, Ann, Diagnosis for Organizational Change, Guilford,

Ghoshal, Bartlett, The Individual Organization, Harper business,

Guba, Egon G The Paradigm Dialog, Sage,

Kaplan, Norton, The Balanced Scorecard, Harvard Business School Press,

Morgan, Garath, Images of Organization, Sage,

Nadler, David A, Feedback and Organizational Development, Addison-Wesley,

Poirier, Houser, Business Partnering for Continuous Improvement,

Berrett-Koehler, Torbert, William R., Managing the Corporate Dream, Dow Jones-Irwin,

Torbert, William R., The Balance of Power, Sage,

Torres, Preskill, Piontek Evaluation Strategies for Communicating and Reporting, Sage,

ON COMPARISON OF PERSPECTIVES

Adler, Nancy J., Organization Behavior, Wadsworth,

Ghoshal, Bartlett, The Individual Organization, Harper business,

Hall, Johnson, Turney, Measuring Up, Business One Irwin,

Nahser, Byron F., Learning to Read the Signs, Butterworth-Heinemann,

Reichheld, Frederick, F The Loyalty Effect, Harvard Business School Press,

ON ORGANIZATION SENSEMAKING

Berger, Luckmann, The Social Construction of Reality, Anchor,

Bradley, Nolan, Sense and Respond, Harvard Business School Press, Gergen, Kenneth J., Toward transformation in Social Knowledge, sage, Morgan, Garath, Images of Organization, Sage,

Weick, Karl E., Sensemaking in Organizations, Sage,

ON ORGANIZATION LEARNING

Argyris, Schon, Organization Learning, Addison-Wesley,

Savage, Charles M, 5th Generation Managment, Butterworth-Heinemann,

Heckscher, Donnellson, Post-Bureaucratic Organization, Sage,

Kegan, Robert, In Over Our Heads, Harvard University Press,

McCall, Lombardo, Morrison, The Lessons of Experience

Mintzberg, Henry, Structure in Fives — Designing Effective Organizations, Prentice-Hall,

Preiss, Goldman, Nagel, Cooperate to Compete, Van Nostrand Reinhold,

Slywotzky, Adrian J., Value Migration, Harvard Business Press,

Slywotzky, Morrison, How Strategic Business Design will Lead You to Tomorrow’s Profits, Time Business,

ON ORGANIZATION STRIVING and ENERGISING

Hamel, Heene, Competence-Based Competition, John Wiley &

Sons, Heskett, Sasser, Schlesinger, The Service Profit Chain, Free

Press, Itami, Roehl, Mobilizing Invisible Assets, Harvard University

Press, Kanter, Rosabeth Moss, The Change Masters, Simon and

Shuster, Kanter, Rosabeth Moss, When Giants Learn to Dance,

Simon and Shuster,

Wiersema, Fred, Customer Intimacy, Knowledge Exchange,

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