We have surveyed other survey providers across North America, and talked to our own customers, about the costs that can be incurred when trying to gain the kind of insight that CSI Business Diagnostics provides into a company. The range of results was somewhat shocking!

For a small company (less than 50 employees) in one location, with one family of products, and 100 customers to contact, consulting firms and individual practitioners charged between USD $15,000 and $75,000 plus expenses to produce their reports, and focused only on the customer interviews. Engagement time varied between 6 weeks and 3 months with no on­time guarantee. Results were not guaranteed, either. A competent practitioner might have led between 10 and 30 of these engagements in their career.

For a large company, in multiple locations, with thousands of customers and dozens of products, the sky was the limit – often requiring a preliminary scope project just to determine the price of the final engagement.

By comparison;

  • We offer our services for a fixed price based on the size of the organization under study. Geographic dispersion and multiple languages (which currently include French and Spanish) do not increase the costs.
  • The results are comprehensive – in addition to covering a larger base of customers we reach out to employees, contractors, managers, executives, investors, partners, investors and vendors.
  • Our product and process has been tested and refined by over 300 target companies, far more than any practitioner or team can promise.
  • The results are available in as little as 2 weeks.
  • The results are fully guaranteed. We are so confident in our survey and methodology that we guarantee that our surveys will uncover opportunities in your business for competitive advantage and improvement, and be a baseline for you to monitor change. If our survey doesn’t do this for you, then you don’t pay!

Please contact us for pricing specific to your needs.